AVOID TRAPS IN USING THE 5 WHY’S

The “5 Why” process is a simple question-asking method used to outline the cause/effect relationships underlying a particular nonconformance. The “5 Why” process was developed by Sakichi Toyoda for the Toyota manufacturing systems. For years the process has been widely used in the auto, aerospace and ship building industries, and is also being used in the biotech, pharmaceutical and medical device industries. It’s purpose is to save time and simplify root cause investigations. Learn what common traps users fall into!